Fruit Baskets Shipping Information

Fruit Baskets can only be delivered to Sydney & Newcastle Metropolitan areas due to current courier volumes during this COVID period.  We apologise for any inconvenience.

We are focused on delivering high quality fruit baskets and other areas can take too long to be certain of the fruit quality at the moment sorry.

All Fruit Basket orders are fulfilled using Fastway Couriers or Couriers Please
You can check out the Fastway website here.
Fastway are reliable, efficient and go the extra mile to ensure your fruit basket arrives in the best possible condition.

For more information on Fruit Basket Delivery timings and other details check out our Free Delivery Page

Refund and Returns - Cancelling Your Fruit Baskets Order

If you need to cancel your Fruit Basketand would like a refund, please contact us on 1300 284 684 as soon as possible so we can stop your order.
We will refund your order directly into your nominated account through the payment gateway within 24hrs.

Your satisfaction is our first priority at Fruit Baskets. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 7 days of purchase.

Fruit Baskets Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.

Returns Process

To return an item, call us 1300 284 684 or email us info@fruitbaskets.com.au.

And also include the following information:

• Your Order number if known (appears on the top of the confirmation email)
• Your name and address
• A description of the item you are returning
• Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.